TERMS AND CONDITIONS
The present Terms & Conditions are concluded between on the one hand the company BEIT Collective, holder of the domain name beit-collective.com, under the number SIRET 90010671700011, and whose head office is established in France, rue Madame 75006 Paris, hereinafter referred to as “BEIT Collective” and on the other hand, any individual or legal entity visiting, making a purchase (goods or gift certificates) the site beit-collective.com, hereinafter referred to as “the Customer”.
- Definitions
The following definitions apply herein Terms & Conditions :”Site”: refers to the Site referred to above in the preamble, accessible via the Internet at the address www.beit-collective.com”Consumer”: a natural person who takes part in an exchange of a commercial nature for personal, family or domestic purposes.
“Professional”: natural or legal person acting within the framework of its professional or commercial activity.
“Customer”: Consumer and/or Professional placing an order on the www.beit-collective.com website using the shopping cart or placing an order by e-mail or telephone.
“Order”: Refers to the sales contract concluded between the Customer and BEIT Collective , holder of the domain name www.beit-collective.com
“Recipient”: Refers to the natural person designated by the Customer to receive the order
- Entirety
The present conditions express the entirety of the obligations of the parties. In this sense, the Customer is deemed to accept without reservation the entirety of the provisions of these general conditions. No general or specific condition appearing in the documents sent or given by the Customer may be integrated into these terms and conditions, insofar as these documents are incompatible with these general conditions
- Object
The purpose of these Terms & Conditions is to define:
The contractual relationship between BEIT Collective and the Customer
And the conditions applicable to sponsorship as well as to any purchase of products, services and/or gift vouchers made on the Site www.beit-collective.com whether the Customer is of French or foreign nationality, or whether he is a professional or a consumer.
- DurationThe present terms and conditions apply throughout the duration of the products and services offered online by the company BEIT Collective , holder of the domain name www.beit-collective.com
- Acceptance and opposition to Terms & ConditionsAccessibility of Terms & ConditionsAny Internet user can read Terms & Conditions on the www.beit-collective.com website by clicking on the hypertext link at the bottom of each page of the website. The general terms and conditions of sale may be subject to change, the conditions applicable are those in force on the Site at the date of placing the order.
Legal capacity of the Client
Is Customer, under Terms & Conditions any legal entity or individual, aged at least 18 years or having the authorization of the person entitled to the date of validation of his order. The Customer is a consumer or a professional residing in France or abroad. By paying his order, the Customer recognizes to have the full legal capacity to commit himself under Terms & Conditions.
Acceptance of Terms & Conditions
The Customer acknowledges having read the Terms & Conditions and expressly declares to accept them once he has confirmed his order on the Site. Concerning the orders which are not placed online on the Site (e-mail, tel…) the Customer recognizes to have acquainted with and expressly declares to accept the Terms & Conditions as soon as he receives and does not dispute his email of confirmation of order. By accepting the Terms & Conditions the Customer accepts without reservation the entirety of the stipulations provided in these conditions, to the exclusion of all others. The Terms & Conditions are those in force on the Site at the date of the validation of the order by the Customer. The Terms & Conditions are valid for the duration necessary for the supply of the goods and services described, until the extinction of their guarantees.
All prices are exclusive of VAT. The total amount of an order is composed of the price of the articles and the delivery costs. You can use the following payment methods: VISA, MASTERCARD, AMERICAN EXPRESS. If the payment is refused by the authorization center, we will not be able to proceed with the shipping of the order.
- Product details and prices
Consultation of the characteristics of the products and services
BEIT Collective presents on its Site the products and services as well as their detailed descriptions, allowing the Customer to know, before the final order, their essential characteristics. The photographs of the products and services presented on the Site are as accurate as possible, but cannot ensure a perfect similarity with the products offered, particularly with regard to colors.
- Availability of products and validity of the offer
The offers of products and services as well as the prices appearing on the Site are valid for the current day. A product that has become unavailable is indicated with the words: “Temporarily unavailable”. It is furthermore specified that the simple fact of adding a product to the basket does not constitute validation of the order. In other words, the product may become unavailable between the time of addition to the basket and the validation of the order by the Customer. In case the unavailability of the product or the service would be noticed after validation of the payment, BEIT Collective makes a commitment to proceed to the cancellation of the order and to the complete refund of the price paid by the Customer. In this case, the refund will be carried out without delay and at the latest within thirty (30) days of the payment of the sums paid by the Customer. Accessories are normally available within 3 to 5 days. Check the availability of each product you have ordered. If the delay of your order is higher than the one indicated, we will contact you. In the event that a product in your order has become unavailable, we will contact you immediately. For more information about shipping orders, please see Shipping and Returns.
- Price
The prices of the products and services presented on the Site are indicated in Euros, all taxes excluded (HT). They are applicable at the time of the validation of the order by the Customer and do not include the participation to the transport costs, invoiced in supplement and indicated on the page “Summary” of the basket before the final validation of the order. The items subject to VAT are subject to French VAT. Any change in the legal rate of French VAT will be reflected in the price of the products and services presented on the Site, on the date stipulated by the decree of application referring to it.
- Conditions of return of the productsIn accordance with article L121-21 of the French Consumer Code, the Customer has a period of fourteen (14) clear days from receipt or withdrawal of the products to exercise his right of withdrawal, without having to justify his reasons or pay penalties, except for the cost of return. When the fourteen (14) day period expires on a Saturday, a Sunday or a holiday, it is extended until the first following working day. BEIT Collective recommends to the Customer who wishes to exercise his right of withdrawal to inform the Customer Service by email at info@beit-collective.com via the cancellation form below.However, in accordance with Article L.221-28 of the Consumer Code, the right of withdrawal excludes goods made to the specifications of the consumer or clearly personalized, as for the custom-made furniture made to order by the customer exclusively.
The return of the product(s) shall be made in their original packaging, intact, accompanied by all possible accessories and documentation, in perfect condition for resale, with the indication of the order number to which the products relate. The product must be returned in a packaging designed for this purpose, not allowing the identification of the product (postal package, bubble envelope, kraft paper, …). Returned products travel at the expense and risk of the Customer. Any damaged, incomplete, missing or damaged packaging will not be refunded or exchanged and will be returned to the customer. BEIT Collective recommends that the Customer return the products with a recommendation or additional insurance guaranteeing, if necessary, the compensation of the products up to their real market value in case of spoliation or loss of the package(s).
Please contact Customer Service by email at info@beit-collective.com mentioning the order number and the item(s) you wish to return.
In the event of exercise of the right of retraction, BEIT Collective is held with the refunding with the profit of the Customer of the sums which it paid, without penalty, except the expenses of delivery. The refund is due without delay and at the latest within seven (7) days following the date of receipt of the returned products. If the return of the product(s) purchased is due to an error on the part of BEIT Collective, the delivery and return costs will then be entirely refunded to the Customer.
Please note that any purchase made with a gift card cannot be refunded, only exchanged for an item of equivalent value.